Privacy Policy — Mühling Solutions

Last updated: October 2025

Mühling Solutions (“we,” “our,” or “us”) operates the website www.muehlingsolutions.com (the “Website”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our Website or use our services.

1. Data Controller

Mühling Solutions
Grindelstrasse 55
8604 Volketswil, Zürich, Switzerland
Email: info@muehlingsolutions.com
Owner: Simon Pierre Mühling
UID: CHE-413.978.650

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

Name, email address, phone number, and message content (via contact forms)
Billing and shipping details (if you purchase a service or product)
Account details (if applicable: username, password, preferences)

b) Information collected automatically

IP address, browser type, device type, operating system
Website usage data (pages visited, time spent, referring URL)
Cookies and analytics identifiers

c) Information from third parties

We may receive limited information from third-party tools such as:

Payment processors (e.g. Stripe, PayPal)
Analytics services (e.g. Google Analytics)
Social media platforms (if you interact with us via those channels)

3. Purpose of Data Processing

We process your data for the following purposes:

To provide and improve our services and Website functionality
To respond to your inquiries or support requests
To manage customer relationships and communication
To process transactions and send invoices
To send marketing communications (only with your consent)
To ensure the Website’s security and prevent misuse

4. Legal Basis for Processing

We process personal data based on:

Your consent (Art. 6(1)(a) GDPR / Art. 31(1)(a) revDSG)
Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR)
Compliance with legal obligations (Art. 6(1)(c) GDPR)
Our legitimate interests, such as website improvement and security (Art. 6(1)(f) GDPR)

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described above or as required by Swiss or EU law.
When no longer needed, data is securely deleted or anonymized.

6. Sharing of Data

We may share limited personal data with trusted third parties who assist in operating our business, including:

Hosting providers (e.g., Wix, Hostinger, or equivalent)
Payment processors (Stripe, PayPal)
Email and analytics services (e.g., Google Workspace, Google Analytics)

These parties process data solely on our behalf and under strict confidentiality agreements.

7. International Data Transfers

If your data is transferred outside Switzerland or the EU, we ensure appropriate safeguards are in place, such as:

Adequacy decisions (recognized by the Swiss Federal Council or EU Commission)
Standard contractual clauses (SCCs) approved by the EU Commission

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

Enable basic site functionality
Analyze traffic and improve performance
Personalize user experience

You can manage or disable cookies in your browser settings.
For analytics, we may use Google Analytics, which collects anonymized data for website performance tracking.

9. Your Rights

Under Swiss and EU law, you have the right to:

Access and obtain a copy of your personal data
Request correction or deletion of inaccurate data
Withdraw consent at any time
Object to processing for legitimate reasons
Request data portability (if applicable)

To exercise these rights, contact us at privacy@muehlingsolutions.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

11. Third-Party Links

Our Website may include links to third-party sites.
We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available at www.muehlingsolutions.com/privacy-policy.
We encourage you to review it regularly.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Mühling Solutions
Grindelstrasse 55
8604 Volketswil, Switzerland
📧 Email: info@muehlingsolutions.com

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